Privacy Policy

PRIVACY POLICY

Effective Date: January 28, 2026

This Privacy Policy ("Policy") describes how That Software House, Inc. ("TSH," "we," "us," "our") collects, uses, discloses, and protects personal data when you visit and interact with our website at https://thatsoftwarehouse.com ("Site") and related services. This Policy also explains your rights related to your personal data under applicable laws including the EU General Data Protection Regulation (GDPR) and other global privacy laws.

By accessing or using our Site, you agree that your personal data will be handled as described in this Policy.

1. Controller

Data Controller:

That Software House, Inc.
Address: Austin, TX, USA (with office presence listed in San Francisco, CA, USA)
Email: contact@thatsoftwarehouse.com

If you are a resident of the European Union or European Economic Area (EU/EEA), TSH acts as the controller of your personal data for purposes of the GDPR.

2. Information We Collect

We collect personal data that you voluntarily provide to us and data collected automatically when you use the Site.

A. Personal Data You Provide

You may choose to provide personal data when you:

  • Sign up for newsletters or mailing lists
  • Contact us via forms, email, or chat
  • Submit comments or feedback

Typical personal data includes:

  • Name
  • Email address
  • Phone number
  • Company name or job title
  • Website or URL
  • Any message you submit

B. Automatically Collected Data

We collect information automatically when you visit the Site through cookies, analytics, and tracking technologies. This may include:

  • IP address
  • Browser and device information
  • Pages visited and time spent
  • Referrer URLs and navigation paths

This information may be aggregated or anonymized.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Site, understand usage patterns, and deliver content and analytics. Some cookies are required for the Site to function, while others help with analytics or marketing. You will be asked to consent to non-essential cookies before they are used. You can change cookie preferences at any time through our cookie banner or browser settings.

4. How We Use Your Information

We use personal data for the following purposes:

  • Provide, maintain, and improve the Site
  • Respond to inquiries and communicate with you
  • Send newsletters or updates if you opted in
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

We do not use your personal data for personal profiling, automated decision-making, or unrelated marketing without your explicit consent.

5. Legal Bases for Processing (GDPR)

If you are located in the EU/EEA or UK, we rely on the following legal bases to process your personal data:

  • Consent: Where you have given clear consent (e.g., newsletter subscription)
  • Contractual Necessity: To respond to your inquiries or provide services
  • Legitimate Interests: To analyze usage data, protect the Site, or communicate administrative information (balancing test applied)

You may withdraw consent at any time where processing is based on consent.

6. Sharing and Disclosure

We may share personal data with:

  • Service providers who support our Site operations (e.g., hosting, mailing platforms)
  • Legal authorities when required by law or to protect legal rights
  • Acquirers or successors if TSH is involved in a merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your own, including the United States. Where required by law (for example GDPR), we put in place safeguards such as standard contractual clauses to protect your data when transferred internationally.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Retention may vary based on:

  • The type of data
  • The purpose of processing
  • Legal or regulatory requirements

9. Your Rights (GDPR and Other Laws)

Depending on your location, you may have rights regarding your personal data, including:

  • Access: Request a copy of your data
  • Correction: Fix inaccurate or incomplete data
  • Deletion: Ask to erase your data
  • Restriction: Limit how we process your data
  • Data Portability: Receive your data in a machine-readable format
  • Object: Object to processing based on legitimate interests
  • Withdraw Consent: Where processing is consent-based

To exercise these rights, contact us at contact@thatsoftwarehouse.com. We will respond in accordance with applicable law.

10. Children's Privacy

Our Site is not directed to children under 16 years of age, and we do not knowingly collect personal data from children. If we learn personal data has been collected from a child under 16, we will take steps to delete it.

11. Security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or alteration. These measures are reviewed periodically and updated as required.

However, no method of transmission or storage is 100% secure, so absolute security cannot be guaranteed.

12. Updates to This Policy

We may update this Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated Policy on the Site with a revised Effective Date.

13. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please reach out:

That Software House, Inc.
Email: contact@thatsoftwarehouse.com

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